Alderbow Cloud
Legal

Privacy Policy

How we handle your data. This summary explains what we collect and why.

Information we collect

Account details you provide (name, email), and technical data needed to run the service (device type, IP address, log timestamps). Your files are encrypted with keys we do not hold, so we cannot access their contents.

How we use it

To provide and secure the service, to communicate about your account, and to comply with legal obligations. We do not sell personal data or use file contents for advertising.

Storage & encryption

Data is stored in the European Union and encrypted at rest. Backups are retained for disaster recovery and rotated on a fixed schedule.

Your rights

Contact

Questions about privacy: privacy@memory.alderbow.com.

Last updated: November 2025.